About Qorus
QorusDocs is a Bellevue, WA-based leader in AI-powered proposal management and RFP response software that automates the creation of personalized pitches, presentations, proposals, and RFP responses. QorusDocs empowers business development, sales, marketing, and proposal teams to collaborate seamlessly, optimizing billable hours and increasing client wins.
Description
QorusDocs is seeking a full time product manager to join our team in Cape Town, South Africa (permanent employee) or in Porto, Portugal (contractor). You will be responsible for leading the development and execution of features that are part of our product roadmap. This role will work closely with cross-functional teams in both the United States and South Africa to define and prioritize product features, gather user feedback, write engineering specifications, and ensure the successful delivery of features that drive our goals and objectives.
RESPONSIBILITIES:
- Gather and analyze customer feedback to continuously improve the product and enhance user experience.
- Keep abreast of competitor products and industry trends, identifying opportunities to inform product strategy
- For your assigned areas of the product, develop and execute the roadmap, making data driven decisions considering customer needs, business goals, and market trends
- Clearly document both business and functional requirements for new features, maintaining a healthy backlog of prioritized work for our engineers
- Put together wireframes for internal stakeholders to help communicate feature ideas for further refinement
- Work closely with other teams to gather use cases and data to define feature success criteria and possible limitations.
- Work closely with the Engineering team (Dev and QA) to clearly communicate the feature value, objective, use cases, and test data
- Review and give signoff on new features before deployment
- Work with our UX designer to communicate design requirements and conduct user testing
- Provide release notes and internal product training on new features to customer-facing teams, including the value proposition of those features for our customers
- Work closely with customer-facing, marketing, and sales teams to ensure alignment and successful product launches
- Work with our Support team to triage and prioritize bugs
- Participate in both local and US-based team meetings, and assist in implementing action items as needed, noting that meetings with US-based counterparts can last until 9am Pacific Time
What You Will Bring to our Team
Education / Experience:
- Bachelor’s Degree in a relevant field
- Minimum 5 years' experience on a product team, preferably in the software industry
- Experience working with a globally-disbursed team
- Deep knowledge of SharePoint and Microsoft Office is a plus
- Experience with Aha!, Balsamiq, Celoxis and Azure DevOps is a plus
- B2B Software as a Service industry experience is a plus
Knowledge & skills
- Capacity for customer empathy and dedication to understanding and meeting customer needs
- Ability to analyze the situation, define key objectives, and create/execute action plans
- Adeptness at prioritizing and managing multiple projects simultaneously while delivering on deadlines
- Understanding of UX principles
- Outstanding written and verbal communication; you are clear, concise, and friendly
- Ability to give presentations to both small and large groups of people
- Strong project management, communication, and analytical skills. Ability to work effectively in a fast-paced, collaborative environment
- Excellent problem-solving skills and a customer-centric mindset
Critical competencies
- Entrepreneurial attitude – a can-do approach coupled with a strong desire to make a difference and the ability to learn from failure
- Quick study – gains proficiency in new industries, markets, and technologies quickly through self-directed learning
- Interpersonal – Works well in a collaborative environment; builds and maintains trusting relationships with co-workers and customers; the ideal candidate can respectfully disagree with others, but will also commit to the team’s decision once it’s been made
- Change Management – participates in the change process and energizes it on an ongoing basis, taking steps to remove barriers and accelerate its pace
- Energy/Drive – exhibits strong bias for action and enthusiasm for solving our customer problems
- Personal/Professional effectiveness – is self-directed and self-motivated
- Planning and organization – optimizes use of time and resources to achieve desired results
- Accountability – you hold yourself accountable for results
Our Story
Starting as a three-person team based in Cape Town, South Africa in 2012, QorusDocs in a leader in AI-powered pitch, proposal and RFP response software company that is passionate about our customers and partners.
Led by a team of knowledgeable innovators, we seek to solve the mountain of effort it takes to collaboratively create winning business critical documents. We are inspired by helping teams save time and money with efficient, automated, insightful software.
QorusDocs is built on a proven set of core values that guide us every day as we strive to provide world-class software, innovation and award-winning customer support.
- Dedication to Customers
- Passion for Quality
- Curiosity and Learning
- Stronger as a Team
